Help and FAQ

Help and FAQ

How should I store olive oil?
Please store your olive oil in a cool dark place. A cupboard would be ideal for the kitchen since heat sources could damage it.

How long is the shelf life of olive oil?

It is typically 18-24 months

Can you use olive oil for frying?
Absolutely, up to temperatures of 180º Celsius.

Why buy several bottles?

Buying at least 3 bottles, significantly reduces the cost of delivery in proportion of your spend. Olive oil has a long conservation period and can easily be stored at home.

What are your delivery terms?

We deliver via a courier service, depending on your address, the products should be with you within 2-3 business days. For more information, please visit our Delivery & returns section

How can I track my delivery?
Our courier company will be in touch with you to update you on the expected delivery time.

My address is not in your delivery zone, can I still receive your products?

We plan to progressively expand our delivery zones. In the meantime, please do not hesitate to contact us via email with your enquiry and we will do our best to assist you for larger orders.

What are the reasons for the price differences between extra virgin olive oils?
Premium extra virgin olive oils are typically harvested early, which means that the volume of oil produced can be less than half of the same quantity of mature olives. In order to ensure the highest quality standard, the olives need to be processed shortly after the harvesting closely to the olive grove. This can be quite challenging for large quantities which would come with economies of scale, hence the large proportion of small and medium producers of premium extra virgin olive oil. For more information on this topic, please look at About Premium Olive Oils.

Is there an objective difference in quality between extra virgin olive oils?
There is clear difference which can be measured via sensory and chemical tests. The most common extra virgin olive oils have an acidity level of around 0.8%, which is the maximum legally acceptable level. Premium extra virgin olive oils tend to have an acidity level of 0.1-0.3%. Similar differences can be demonstrated on a number of other chemical and sensory tests. For more information on this topic, please look at About Premium Olive Oils.

Is a premium extra virgin olive oil heathier than a common extra virgin olive oil?
Premium extra virgin olive oils tend to capture a significantly higher proportion of the healthiest compounds within olive oils, called polyphenols.

Can I visit your suppliers?
Absolutely, please contact us and we would be delighted to help. The harvesting period between early October and mid-December (depending on the region) and spring times are particularly good times

Do you organize tastings and tasting courses?

Yes, hold tastings for the products we supply on a regular basis. We are also in contact with a number of tasting schools and we would be pleased to assist you with details. For more information on this topic, please look at our Tasting & flavours page